Privacy Policy

1. Who We Are

Frahm Agency LLC (“Frahm Agency,” “we,” “us,” or “our”) is a boutique creative studio based in Ormond Beach, Florida, providing web development, graphic design, marketing, and agentic AI services. You can reach us at brian@frahm.agency.

2. Information We Collect

We may collect the following types of information:

• Name, email address, and phone number submitted via contact forms or phone calls
• Information you voluntarily provide when inquiring about our services
• Basic usage data through standard web analytics (e.g., page views)

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and schedule consultations
• Send internal business notifications (e.g., missed call summaries via SMS to our team)
• Improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS Messaging

Frahm Agency uses automated SMS messaging solely for internal business operations — specifically to notify the business owner of inbound call activity and appointment bookings. These messages are sent only to the business owner and are not used for marketing or promotional purposes to third parties.

Message and data rates may apply. Reply STOP to opt out or HELP for help.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or as required by law. You may request deletion of your data at any time by contacting us at brian@frahm.agency.

6. Cookies

Our website may use basic cookies for functionality and analytics. We do not use third-party advertising cookies.

7. Your Rights

You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, contact us at brian@frahm.agency.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

Frahm Agency LLC
Ormond Beach, FL
brian@frahm.agency